Québec. Ministère de la Santé et des Services sociaux

Service: Info-santé

Record #: QBC0884
Last Full Update: 10 Jan 2023

Organization Information

Alternate name Info-social

Description and Services

Description Info-Santé: free and confidential telephone consultation service. 
 
* 811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a nurse in case of a non-urgent health issue * however, in the event of a serious problem or emergency, it is important to dial 9-1-1 or go to the emergency room 
 
Info-Social: free and confidential telephone consultation service 
 
* 811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a psychosocial intervention worker in the event of a psychosocial problem * the service is available 24 hours a day, 365 days a year *anyone living in Québec can call Info-Social 811 for themselves or a family member 
 
Access to the service 
 
811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a psychosocial intervention worker referring you to an first-line access counter * reserved for people without a family doctor

Address, Telephone, E-mail, Website, Location

Additional Information

Heading Web Health
Accessibility Not applicable
Languages French ; English
Areas served Québec (Province) - à l'exception des Terres-Cries-de-la-Baie-James et du Nunavik
Fees Free
Hours Mon-Sun 24 hours

In partnership with...

Centraide Québec et Chaudière-Appalaches
Ville de Québec
Ville de Lévis
Centre d'action bénévole Bellechasse - Lévis - Lotbinière