Québec. Ministère de la Santé et des Services sociaux
Service: Info-santé
Record #:
QBC0884
Last Full Update:
10 Jan 2023
Organization Information
| Alternate name | Info-social |
Description and Services
| Description | Info-Santé: free and confidential telephone consultation service. * 811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a nurse in case of a non-urgent health issue * however, in the event of a serious problem or emergency, it is important to dial 9-1-1 or go to the emergency room Info-Social: free and confidential telephone consultation service * 811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a psychosocial intervention worker in the event of a psychosocial problem * the service is available 24 hours a day, 365 days a year *anyone living in Québec can call Info-Social 811 for themselves or a family member Access to the service 811 is the only telephone number for this service * dialling 811 promptly puts you in contact with a psychosocial intervention worker referring you to an first-line access counter * reserved for people without a family doctor |
Address, Telephone, E-mail, Website, Location
| Office phone | 8-1-1 |
| Website | www.quebec.ca/en/health/finding-a-resource/info-sante-811 |
Additional Information
| Heading Web | Health |
| Accessibility | Not applicable |
| Languages | French ; English |
| Areas served | Québec (Province) - à l'exception des Terres-Cries-de-la-Baie-James et du Nunavik |
| Fees | Free |
| Hours | Mon-Sun 24 hours |
Subjects
| Categories | Personal Alarm Systems ~ Specialized Information and Referral ; Provincial/Territorial Government Departments ; Provincial/Territorial Government Information Services ; Provincial/Territorial Government Information Services ~ Human/Social Services Issues ; Provincial/Territorial Government Information Services ~ Medical Information Services |
| Subjects | Distress lines ; Nurses ; Poison control |