Commission for Complaints for Telecom - television Services

Record #: QBC2206
Last Full Update: 27 Aug 2024

Organization Information

Public comments Previously known as Commissionner for Complaints for Telecommunications Services
Alternate name CCTS ; Commission des plaintes relatives aux services de télécom - télévision ; CPRST

Description and Services

Description Resolving customer complaints about phone, wireless, internet and TV services, fairly and free of charge * This can include billing errors, contract disputes, poor service quality and credit reporting activities 
 
* You can file a complaint online https://www.ccts-cprst.ca/for-consumers/complaints/

Address, Telephone, E-mail, Website, Location

Mailing address CP 56067 
Place Minto RO 
Ottawa, ON K1R 7Z1
TDD / TTY phone 1-877-782-2384
Toll free phone 1-888-221-1687
Fax 1-877-782-2924
E-mail response@ccts-cprst.ca
Social Media Facebook: www.facebook.com/ccts.cprst 
LinkedIn: www.linkedin.com/company/commission-for-complaints-for-telecom-television-services 
Twitter: twitter.com/ccts_cprst 
YouTube: www.youtube.com/channel/UCLagw5p-R3rIJWUto9wt-5Q
Website www.ccts-cprst.ca

Additional Information

Heading Web Legal Services
Accessibility Not applicable
Languages French ; English
Areas served Canada
Fees Free
Hours Mon-Fri 9 am-5 pm

Subjects

Categories Telephone Service Complaints ; Television Complaints
Subjects Consumer protection ; Telecommunications