Commission for Complaints for Telecom - television Services
Record #:
QBC2206
Last Full Update:
27 Aug 2024
Organization Information
| Public comments | Previously known as Commissionner for Complaints for Telecommunications Services |
| Alternate name | CCTS ; Commission des plaintes relatives aux services de télécom - télévision ; CPRST |
Description and Services
| Description | Resolving customer complaints about phone, wireless, internet and TV services, fairly and free of charge * This can include billing errors, contract disputes, poor service quality and credit reporting activities * You can file a complaint online https://www.ccts-cprst.ca/for-consumers/complaints/ |
Address, Telephone, E-mail, Website, Location
| Mailing address | CP 56067 Place Minto RO Ottawa, ON K1R 7Z1 |
| TDD / TTY phone | 1-877-782-2384 |
| Toll free phone | 1-888-221-1687 |
| Fax | 1-877-782-2924 |
| response@ccts-cprst.ca | |
| Social Media | Facebook: www.facebook.com/ccts.cprst LinkedIn: www.linkedin.com/company/commission-for-complaints-for-telecom-television-services Twitter: twitter.com/ccts_cprst YouTube: www.youtube.com/channel/UCLagw5p-R3rIJWUto9wt-5Q |
| Website | www.ccts-cprst.ca |
Additional Information
| Heading Web | Legal Services |
| Accessibility | Not applicable |
| Languages | French ; English |
| Areas served | Canada |
| Fees | Free |
| Hours | Mon-Fri 9 am-5 pm |
Subjects
| Categories | Telephone Service Complaints ; Television Complaints |
| Subjects | Consumer protection ; Telecommunications |