Canada. National Defence
Site: Canada. Défense Nationale
Service: Canadian Forces Morale & Welfare Services, Family Information Line
Record #:
QBC2880
Last Full Update:
18 Mar 2024
Organization Information
| Alternate name | CFMWS - Family Information Line ; FIL ; LIF ; SBMFC - Ligne d'information pour les familles ; Services bien-être et moral des Forces canadiennes - Ligne d'information pour les familles |
Description and Services
| Description | As the loved one of a Canadian Armed Forces (CAF) member, you can contact the Family Information Line (FIL) for any support you may need as a result of the unique nature of military life. The FIL offers confidential, personal and bilingual assistance * Our counsellors can help your family obtain information, and provide reassurance, support and referral to the various services offered to CAF families FIL counsellors provide supportive counselling seven days a week, 24 hours a day * By calling the FIL, you will be connected to friendly, experienced professionals who are well-versed on CAF communities and services * Our counsellors can also connect you with helpful national and local resources, including your local Military Family Resource Centre |
Address, Telephone, E-mail, Website, Location
| Mailing address | c/o Quartier général de la Défense nationale Édifice Labelle 4210 Labelle St Ottawa, ON K1J 1J7 |
| Office phone | 613-995-5234 |
| Toll free phone | Family Information Line * North America 1-800-866-4546 * International 00-800-771-17722 |
| Fax | 613-995-2425 |
| fil@CAFconnection.ca | |
| Social Media |  Facebook: www.facebook.com/groups/MyVoiceMaVoix |
| Website | cfmws.ca/support-services/family-information-line |
Contact Information
| Primary executive | Isabelle Hodak, Coordinator |
Additional Information
| Heading Web | Entraide et soutien |
| Accessibility | Not applicable |
| Languages | French ; English ; Interpretive services |
| Areas served | Canada ; USA ; Europe |
| Eligibility | Families of Canadian military personnel * military personnel |
| Application | By phone |
| Fees | Free |
| Hours | Mon-Sun 24 hours |
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