Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counselling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.

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Programs that provide affordable, community-based housing for individuals and families who have experienced long-term or chronic homelessness and have been diagnosed as having a physical or developmental disability, a severe mental illness, substance use disorder problems or HIV/AIDS; or are members of another designated group within the homeless population. Structures may include apartments, single-family houses, duplexes, group homes or single-room occupancy housing. Permanent supportive housing programs generally provide residents with the rights of tenancy under provincial or local landlord/tenant laws and are linked to services designed to meet residents' needs. Supportive services vary depending on the resident population. Most programs offer some type of case management and housing support, but may also offer more intensive mental health, substance use disorder, vocational, employment or other services which help promote independent living. Supportive services may be offered on-site or off-site, or be provided by a mobile service team and may be available to people with current housing who are at risk of becoming homeless.

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Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counselling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.

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Programs that provide alcohol and other drug-free congregate living arrangements which facilitate the return to the community of individuals who are recovering from an alcohol and/or other drug use disorder, who may be leaving an inpatient or residential treatment program and who need ongoing support to sustain an abstinent lifestyle.

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