Programs that provide assistance, information and support for tenants and/or landlords who are involved in rental housing disputes; or which administer provincial laws or local ordinances which govern rent control and other aspects of tenant/landlord relations.

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Programs that protect the public from unhealthy living conditions by enforcing laws which require that dwellings meet minimum maintenance, occupancy, use, sanitation, lighting and ventilation requirements. Health inspectors evaluate homes and apartments to ensure that hot and cold water are available; that toilets and sewage disposal systems are functioning; that the roof and exterior walls provide adequate protection from the elements; that interior walls, partitions, floors and ceilings are in safe repair; that the premises are free of rodents, vermin, insects or rubbish; and that other basic necessities are adequately available to residents. Services include inspection to ensure compliance with regulations and the issuance of citations to landlords who are out of compliance.

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Programs that monitor and analyze the current housing environment in a community and provide support for the development, finance, management and preservation of a mix of decent, safe and affordable housing for individuals and families of all income levels. Housing development programs improve the livability of communities, expand home ownership opportunities, build a strong tax base, encourage safe streets and empower neighbourhoods and communities to flourish.

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