Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

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Programs that provide assistance, information and support for tenants and/or landlords who are involved in rental housing disputes; or which administer provincial laws or local ordinances which govern rent control and other aspects of tenant/landlord relations.

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Programs that provide assistance for people who need to do routine maintenance on their homes or make minor repairs.

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