Programs that provide a full range of supportive services for terminally ill individuals who are in the final stages of their illnesses and for their families. Services may include medical care, pain and symptom management, home nurse visitation, case management, emotional and spiritual support, and bereavement services for the patient and members of the family. Hospice care may be provided at home, in a freestanding hospice facility, a hospice unit of a hospital or in long-term care facilities such as nursing homes.

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Organizations or programs which focus on the topic of death and/or the process of dying and which may provide information about death and dying from different historical, philosophical, spiritual, religious, medical or mental health perspectives through classes, workshops, speakers, printed materials, or other modalities which may assist interested people to develop their own way of viewing and dealing with these experiences.

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Programs that provide emotional support, information and guidance in a variety of settings for individuals who have a disability; who are concerned about or have any of a variety of illnesses, including those that may ultimately be fatal; or who have experienced the disabling or disfiguring effects of an illness, injury or surgery. The counselling may deal with the realities of having a disability or being ill, coping with their illness/disability, life adjustments required by their situation, and helping them evaluate their alternatives and make personal choices that will maximize their ability to function independently. Included are programs that provide counselling for individuals who have a family history of a particular health condition or disability and need assistance in coping with the emotional problems that are associated with having or being at risk for developing the condition.

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