Programs that accept and, where possible, attempt to resolve complaints regarding the business practices of ambulance companies or the safety of ambulance services. Included are complaints regarding reckless driving, incompetence, unethical or improper conduct of personnel, unfair or illegal billing practices, excessive or fraudulent charges and other similar problems.

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Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence of staff, cleanliness and safety of facilities, treatment of patients, quality of care, excessive fees, unethical, improper or unprofessional conduct of personnel or other inappropriate business practices of inpatient or residential facilities for people who have substantive mental, emotional or social problems.

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Programs that accept and, where possible, attempt to resolve complaints regarding companies that manufacture, sell, service or repair television sets or handle the programming for regular, cable or satellite television.

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Programs such as local consumer complaints offices that respond to a range of consumer issues rather than specializing in handling a particular type of complaint. These programs register complaints by consumers and, when possible, attempt to find a satisfactory resolution.

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Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, provincial or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.

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Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice the law.

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Programs that accept and, where possible, attempt to resolve complaints regarding the quality of care, treatment of patients, unprofessional conduct of personnel or other inappropriate business practices of home health care agencies.

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Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

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Programs that accept and, where possible, attempt to resolve complaints regarding the quality of service, fraud, deceit, negligence, incompetence or misconduct of notaries public. The most common complaints involve failure to require a document signer to personally appear before him or her, failure to require proper identification, notarization of a forged signature and failure to keep a register of all of notarized transactions or the register is incomplete or inaccurate.

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Programs that accept and, where possible, attempt to resolve complaints regarding companies that manufacture, sell, service or repair radios or handle radio programming.

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Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of group residences for adults with disabilities, assisted living facilities, and senior residential care homes.

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Programs that accept and, where possible, attempt to resolve complaints regarding unfair, false or misleading advertising of consumer products or services on radio or television, in printed ads or in verbal sales presentations.

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Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of children's group homes, foster family agencies or other residential facilities for dependent children.

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Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.

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Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.

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Programs that accept and, where possible, attempt to resolve regarding the licensing, incompetence, negligence, violations of laws relating to the use and prescription of dangerous drugs and narcotics, quality of service, excessive fees, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice in the health, mental health and veterinary science fields.

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Programs that accept and, where possible, attempt to resolve complaints regarding the licensing or certification; incompetence of staff; cleanliness, safety and adequacy of facilities and equipment; treatment of clients; breaches of confidentiality; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide services for people who have substance use disorders which may include education/prevention services, DUI offender programs, substance use disorder assessment, detoxification, inpatient treatment, supportive services or transitional residential services.

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Programs that accept and, where possible, attempt to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas or telephone services.

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