Programs whose objectives are to protect people from the potentially deadly effects of the drugs they use, reduce HIV risk, increase access to treatment services and reduce public drug use and improper disposal of hypodermic needles and syringes.

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Programs that provide support which helps people who have quit smoking and/or vaping sustain their commitment during the period of time following treatment when the urge to smoke or vape is still strong.

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Programs that provide in-person immediate response services for people who are in life-threatening situations due to a drug overdose or acute intoxication. Included are 24-hour facilities which have emergency intake capabilities and organizations that have mobile units which allow staff to intervene directly at the scene.

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Programs that provide immediate assistance for people who have problems related to excessive use of alcohol and/or use of other drugs or are at risk of a substance use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Substance use related hotlines are also typically available to significant others of people who are involved with drugs and/or excessive alcohol use. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).

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