Programs that provide training that is conducted at the request of an employer and tailored to meet the growth and expansion needs of a particular business. Customized training may be conducted by training agencies, community colleges or vocational schools; seeks to upgrade the skills of an existing labour force or group of new hires; and may address topics such as supervisory skills, organizational development, change theory and management, stress and time management and problem solving.

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Programs that provide intensive training in business management skills for individuals who want to start their own business or who are operating a fledgling business. The training addresses topics such as how to establish a business, how to obtain necessary permits and licences, how to arrange for insurance coverage, how to write a business plan, and how to run a successful business. Entrepreneurship is the process of creating a business idea and turning it into a thriving enterprise.

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Programs that provide up-to-date information about local, domestic and international trade issues as well as industry and regional economic growth forecasts to help people who are initiating or operating businesses make informed decisions.

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