Programs that arrange for shelter and/or a warm place for people to stay when dangerously cold weather is expected; and/or provide emergency shelter for people who have no place to stay as a result of a large-scale fire, flood, earthquake, tornado, hurricane, or a localized incident such as a house fire, toxic spill emergency or other environmental hazard that disrupts the normal functioning of a community.

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Programs that provide a variety of services following or in the midst of a major disaster or large-scale emergency which help individuals cope with their own psychological reactions to the incident and/or prepare them to provide emotional support for family members, friends and neighbours who are feeling frightened, confused and no longer in control of their lives because of the event.

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