Programs that help nonprofit organizations, small businesses and other groups conduct market research studies to identify their customer base; analyze the competition; and effectively position, price, market, package and distribute their products and services.

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Programs that help nonprofit organizations, small businesses and other groups engage in planning and development activities with the objective of improving their overall effectiveness and efficiency, making good use of their resources and achieving their mission. Support may include help in identifying and utilizing promising practices, assessing and implementing business diversification strategies, writing effective business plans, conducting feasibility studies, ensuring effective internal communication, building organizational capacity, managing self-contained projects, developing and delivering effective programs and services, and engaging in a strategic planning process that will provide a blueprint for achieving their mission.

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Programs that offer workshops or other forms of training or support that help executive staff, managers, supervisors and line staff in nonprofit organizations, small businesses or other types of agencies or consultants who work with these organizations develop the skills they need to function more effectively in the workplace.

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Programs that provide consultation, training or contractual services for human service organizations, small businesses and other groups that need assistance in effectively planning and managing their financial affairs. Included are assistance in budget formulation, budget review and fiscal accountability as well as help in selecting, installing and managing a cost-effective and efficient accounting system.

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Programs that provide assistance for nonprofit organizations, small businesses and other groups that need help in the engagement and effective utilization of professional, paraprofessional and/or clerical staff to achieve program goals and objectives.

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Programs that help nonprofit organizations or other groups plan, implement, manage and/or evaluate the use of volunteer personnel in their programs. Included are assistance in assessing organizational readiness for a volunteer program, marshalling staff support, identifying and/or developing appropriate roles or positions for the effective use of volunteers, devising strategies for the recruitment and selection of volunteer personnel, planning and implementing training and supervision for volunteer staff and putting into place a meaningful volunteer recognition program.

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Programs that provide assistance for nonprofit organizations, small businesses and other groups that need support in acquiring, planning, constructing, expanding or managing the utilization of a physical plant in order to most effectively provide for the delivery of services; or who need help in arranging for security, supervising the management of basic utilities (heating, electricity, air conditioning and sanitary arrangements) and other similar tasks.

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Programs that help nonprofit organizations and other groups raise money to support their programs and services or raise money on behalf of other organizations as a service; help unincorporated organizations achieve fiscal sponsorship in order to obtain funding; and ensure that these organizations understand and comply with federal, provincial and local charitable solicitation regulations when they implement their fundraising plan.

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